SAUDI Minister of Labor Adel bin Mohammed Al Faqih visited Mobily's Female Contact Center in Jeddah recently. Engineer Khalid Al Kaf, MD and CEO of Mobily and a number of company executives welcomed him.
The minister listened to a thorough explanation about the center and how female employees perform their work conveniently in an easy process which takes into account the women's nature and the suitability of their work as being compliant to the Islamic terms and conditions.
Al Kaf explained the role played by Mobily toward the female community through the provision of all necessary means to create a distinctive and convenient work environment that suits the nature of women and meet their requirements. He added that Mobily already recruited more than 700 Saudi woman and about 320 of them work in customer service.
A brief explanation on the customers service representatives program for women to operate from home, which was launched by Mobily and seeks to overcome all the difficulties hindering women to get engaged in the labor market through providing the possibility of working from their homes.
The Minister of Labor was briefed on Mobily's program to train the girls on the maintenance of mobiles.
Al Faqih sponsored earlier the graduation of the first batch of 400 girls in the program, in collaboration with the National Institute Specialist Training for Women in Jeddah. The program is targeting to train 1,000 Saudi girls on the programming and maintenance of mobile phones over the next three years.
Mobily is keen on empowering female employees to work in different sections taking into account the suitability to their nature and privacy. They are currently working in different sections like collection, companies, customer care, quality control, social communication, technical support, work from home and contact center 1100.
Originally published on Saudi Gazette